Firewall may block a network camera or the web interface

• If your network camera is not starting and keeps showing the Please wait... message but you can reach it through the web browser (by entering its IP in the address bar) then your firewall may be blocking ContaCam.exe from setting up a connection to the camera. Add an exception to the firewall for the ContaCam.exe executable.

• If the web interface fails to display then it can as well be the firewall that blocks the mapache.exe web server from listening to the set port (see the Global Settings dialog). Add an exception for mapache.exe or allow the set port through the firewall.

Remember: most anti-virus solutions of today include also a firewall.

Note: an exception is automatically added by the ContaCam installer to the Windows Firewall for the ContaCam.exe program and for the mapache.exe executable (located under the microapache directory).